POLICY 11 — DATA RETENTION & DELETION POLICY

MHS retains information only for legitimate operational, security, contractual, accounting, tax or legal purposes.

MHS maintains an internal schedule identifying information categories, purposes, applicable retention periods or deletion triggers, responsible systems, deletion procedures, and statutory exceptions.

Requests may be submitted to info@mechetsolutions.com or through account interfaces.

We verify the requester and assess whether any information must be retained by law. Eligible information will be deleted or de-identified within the applicable legal period.

Invoices, tax records, transaction records and records required to resolve legal claims may need to be retained for statutory periods.

Where appropriate, we will restrict access and prevent retained records from being used for unrelated marketing or profiling.

Information may remain temporarily in protected backup systems until the normal deletion cycle completes. It should not be restored to active systems in a manner that disregards a valid deletion request.

Where reasonably practicable, MHS will confirm the outcome of a deletion request and explain any material category of information that must be retained.