POLICY 5 — TERMS OF SERVICE & SALE

By accessing MHS Tools or making a purchase, you agree to the applicable terms displayed on the website and at checkout.

If you do not agree, do not use the service or purchase products. Mandatory rights under applicable law remain unaffected.

You must be legally capable of entering into the relevant agreement. If you act for a company, you represent that you are authorised to do so.

You must provide accurate information, protect your login credentials and promptly report suspected unauthorised account access.

You are responsible for activity performed through your account to the extent permitted by applicable law. We are not entitled to treat every unauthorised action as your fault without considering the circumstances.

Product listings should accurately describe product functionality, intended use, price, currency, supported software and versions, operating systems, file formats, delivery method, licence scope, restrictions, and known limitations.

Illustrations and screenshots are provided to explain the product and should not be treated as a promise of functionality that the product does not actually have.

Submitting an order is a request to purchase the listed product.

Order acceptance and entitlement creation are subject to payment verification, availability, fraud checks and applicable legal requirements.

A payment redirect or browser message alone does not establish a completed order.

Prices, currency and applicable taxes must be disclosed before payment.

The applicable tax treatment will depend on the transaction, customer location, business registration, product type and governing law. Tax will not be assumed to be a universal fixed percentage.

Invoices must accurately reflect the transaction and applicable tax treatment.

Payments may be processed through Razorpay or another provider expressly identified at checkout.

Payment providers may impose their own terms, verification requirements and processing timelines.

MHS will verify successful payments before granting paid access. Customers must not attempt to manipulate payment status, duplicate transactions or bypass payment controls.

A purchase normally grants the customer the licence stated on the relevant product page or accompanying licence document.

Unless the product licence expressly provides otherwise, purchasing a product does not transfer ownership of the underlying copyright or intellectual property.

The Digital Product Licence / EULA forms part of the purchase terms.

You must not commit fraud, bypass access controls, redistribute paid products without permission, upload malware, interfere with availability, scrape content unlawfully, impersonate another person, or infringe intellectual property.

We may suspend or restrict an account where reasonably necessary to address fraud, abuse, security risks, legal obligations or material violations of these terms.

Where practicable, we will explain the reason and provide a reasonable opportunity to resolve the issue. This does not prevent immediate action where necessary to contain a serious security or fraud risk.

Termination does not remove mandatory consumer rights or legally required refund obligations.

We may update, maintain, replace or discontinue website features and products.

We will not promise indefinite product availability, lifetime updates or lifetime support unless expressly included in the relevant purchase terms.

Where discontinuation affects a paid entitlement, we will consider the applicable licence, contractual commitments and legal obligations.

Engineering tools may require professional judgement, testing and validation.

Unless expressly warranted, MHS Tools does not guarantee that a tool is suitable for every machine, software configuration, production environment or safety-critical application.

Customers must independently validate engineering outputs before relying on them in manufacturing, design approval, structural analysis or other consequential work.

Nothing in these terms excludes a guarantee or liability that applicable law prohibits excluding.

To the extent permitted by law, MHS is not responsible for indirect or consequential losses arising from use of the website or a product.

Any limitation of liability must be interpreted subject to mandatory consumer protections and applicable law. It does not exclude liability that cannot lawfully be excluded.

To the extent permitted by law, a user may be responsible for third-party claims arising from the user's unlawful conduct, infringement or material breach of these terms.

This provision does not require consumers to indemnify MHS for losses caused by MHS's own unlawful conduct or waive mandatory statutory rights.

The governing law and dispute-resolution forum must be completed after confirming the actual contracting entity, registered address and applicable consumer laws.

No clause in this section is intended to remove a consumer's right to bring a claim before a court or authority that has mandatory jurisdiction.

Questions concerning these terms: info@mechetsolutions.com.